What our clients have to say
Success in their own words.
Many are unaware that they can review or challenge their business rates
RVA Surveyors work throughout England & Wales to support commercial property owners and tenants reduce their historic & future business rates liability. Our expert surveyors, rating auditors and support teams are dedicated to identifying reductions for our clients through both the Valuation Office Agencies Check Challenge Appeal process and our own Forensic Audit reviews conducted with local authorities.
“No upfront charges so no risk to us”
Met initially with an Agent and agreed to a survey. We felt we were paying over the odds at the premises (Now we have moved elsewhere). Both the RVA Agent and the surveyor were very professional and advised there would be a short wait before we heard back. We were later contacted by our local Council advising of a refund. Excellent result all down to RVA. No upfront charges so no risk to us.
“A very honest and accurate assessment”
RVA surveyors gave a very honest and accurate assessment of our rating value at BBR Graphics and as a customer that is all we ask for.
“Excellent service”
Excellent service, but longer than expected between sign up and surveyor’s visit.
“Professional service, great communication, very efficient”
Despite not being able to secure a discount for us, I would highly recommend RVA surveyors. They operate on no-win, no-fee basis so there’s nothing to lose. Professional service, great communication, very efficient.
“True to their word without any issues”
From the beginning they did advise me they may or may not be able to get a rebate on my property and would not apply to the council if they think it is correct. They visited and checked and advised me my rates were correct. It did not cost me anything. All in all they were true to their word without any issues.
“Easy and straight forward process”
I very easy & straight forward process with (as promised) no costs involved just a little bit of time & minimal paperwork.
“Friendly and provide great customer service”
“Highly recommended”
“Fantastic professional service”
“Easy to communicate with”
“Very Helpful”
“It did not cost me anything”
From the beginning they did advise me they may or may not be able to get a rebate on my property and would not apply to the council if they think it is correct. They visited and checked and advised me my rates were correct.
It did not cost me anything. All in all they were true to their word without any issues.
“Great service from start to finish”
Great service from start to finish. The whole team were professional and made the whole process very easy.
“Answered All Queries”
Kept in contact throughout the process and answered all queries in a timely manner.
“Acceptable and Supportive Organisation”
Acceptable and supportive organisation and achieved the objective for the business. If there was a need we would use again.
“Proficient and Professional”
“Easy to use”
“No upfront fees”
Professional quick and no nonsense no upfront fees and do what they say.
“Punctual and Professional”
“No costs”
Process was efficient. However on this occasion no refunds were due but also no costs.
“Good Experience”
Good Experience, no win no fees basis true the word, did try their best.
“Did what they said”
Done what they said unfortunately my property was valued correctly.
“Resulted in a rates reduction”
They provided a fast and efficient service that resulted in a rates reduction.
“Did not over-promise”
“10/10”
I awarded 10/10. George was very professional, a pleasure to deal with and kept me informed throughout.
“Would use RVA again in the future”
“Professional promised service”
“Managed to reduce our business rates”
Managed to reduce our business rates. Patrick is took care of everything.
“They made it happen”
They made it happen as they promised to solve the issue.
“No reason to doubt their intention to help”
Straight forward, well explained and informed. No reason to doubt their intention to help with a fair and acceptable charge rate. Would recommend.
“Thoroughly professional and effortless”
From initial contact, thru’ survey visit and final notification of reduction in ratings amount the experience was thoroughly professional and effortless from our side. Would definitely recommend.
