Frequently Asked Questions

Our frequently asked questions give you a simple understanding of business rates.

Who are RVA Surveyors?

RVA Surveyors are independent business rates reduction specialists. We offer our services to business rate payers, whether commercial property owners or tenants, on a no reduction no fee basis (NRNF). Quite simply, unless we reduce the business rates liability for your property(s) there is absolutely nothing to pay. Our independent status allows us to ensure that we are solely focussed on achieving reductions for our clients.

Are RVA Surveyors part of any Local Authority or Government Body?

No. We are completely independent and work to correct/resolve the inaccuracies of both the Valuation Office Agency and your Local Authority.

What are Business Rates?

Business rates (also known as non-domestic rates) are a tax levied by the government on all commercial premises. They are decided by both Central government and the Valuations Office Agency (VOA). Central government sets the multiplier. The VOA sets the rateable value which the multiplier is applied to.

Who pays Business Rates?

All commercial properties have a rateable value set by the Valuation Office Agency. Some owners and tenants may receive an exemption or a relief in their business rates liability.

What is a Rating List?

A rating list is a set period of time where a commercial properties value is set by the Valuation Office. We are currently in the 2017 -2023 rating list. Rateable Values, unless successfully argued will remain the same until the next revaluation for the 2023 rating list.

What is Rateable Value?

Rateable Value is set by the Valuation Office Agency based on comparable open market rental evidence along with the use and size of your commercial property.

What is a Multiplier?

A multiplier is the pence in the pound that you pay against your rateable value. This is the equation that gives you your Rates Payable (also known as your Rates Liability).

The current multipliers are

– Below £51,000 rateable value) £0.49.9

– Above £51,000 rateable value) £0.51.2

Rateable Value x Multiplier = Liability

What is Rates Payable?

Rates payable (also known as Rates Liability) is the amount you will pay to your local authority based on your Rateable value as determined by the multiplier.

Are business rates outside the scope of VAT?

Business rates are outside the scope of VAT as it is a tax that is levied by the government.

Can I reduce my own Business rates liability?

Like many things, it is possible for businesses to achieve reductions in their business rates themselves. However, the complexity of the business rates system means that most businesses would prefer to engage with a business rates reduction specialist. Over 40,000 properties have so far engaged with RVA.

Do small businesses pay business rates?

Small businesses may have to pay business rates. This is all dependent on their rateable value. If the business has a value less than £51,000 they still have to pay rates but it is based on a reduced multiplier. However, some small businesses may be eligible for small business rate relief if they have a rateable value within the range of £12,001-£15,000 and only operate from one site. The conditions are as follows:

Properties £13,500 relief is 50%.

Properties £14,000 relief is 33%.

You will not need to pay business rates at all if your rateable value is under £12,000.

What if a small business uses more than one property?

If a business acquires a second property, they will keep getting the existing relief on their main property for 12 months. You can still get small business rate relief on your main property after acquiring a second one if:

None of the other properties outside of the main one have a rateable value above £2,899.

The total rateable value of the properties is less than £20,000 (£28,000 in London).

Why should I use RVA and what will RVA do for me?

We offer a fully managed end to end specialist Business Rates reduction service. With our expert knowledge and advice, we have a proven history of achieving significant reductions throughout England & Wales. Our on-going support, reviews and reductions transcending rating lists are delivered on a Completely No Reduction No Fee basis.

What happens if I change my mind?

RVA offers a simple no quibble 7 day cooling off period. If you wish to terminate your agreement within this period please email

What is RVA’s success rate?

Under the Check Challenge Appeal and Rates Audit process over 85% of properties where a check is lodged, receive a reduction. A rating Audit, whilst a highly specialised service, in simple terms, is a forensic analysis of your historic business rates liability.

Contact us

RVA Surveyors – The hassle free way to reduce your business rates liability.

Accepted file types: jpg, png, pdf, doc, gif, Max. file size: 10 MB.
Please attach your latest business rates bill in order to allow us to assess your reduction opportunity more effectively.
This field is for validation purposes and should be left unchanged.
Google Maps overview of RVA
FAQs July 14, 2021