
Case study:
LED Screen Display Manufacturer | Heathrow, Greater London
Provider amd manufacturer of LED applications and leading display products across more than 160 countries saves on business rates for their Heathrow premises.
KEY
FACTS
£8,622.50
TOTAL SAVINGS
Office
PROPERTY TYPE
July ’26
REVIEW COMPLETED
The Client
Established in 2004, our client is a world-leading provider in the LED market, manufacturing and creating visual experiences for a wide range of clients across more than 160 countries. After entering the UK market in 2015, our client opened its UK office in West Drayton, close to Heathrow, which operates as both a showroom and support centre.
Ahead of the 2023 rating list, RVA Surveyors were instructed to carry out an in-person inspection of the property to identify whether savings could be made on their business rates.
The Inspection
Our surveyor visited the recently refurbished office, which occupies the ground floor of an extensive commercial building. During the inspection, it was identified that the total floor area was lower than the measurements held by the Valuation Office Agency (VOA).
Our surveyor recorded a total area of 364.47m², compared with the measurements held by the VOA of 370.9m². It was also identified that the VOA had overstated the number of parking spaces included within the assessment. While the client’s lease provided 15 parking spaces, the VOA’s assessment included 18 spaces.
The Solution
A Check was submitted on the client’s behalf to the Valuation Office Agency (VOA), challenging both the total floor area and the number of parking spaces included within the assessment.
To support the submission, our surveyor prepared a new floor plan reflecting the correct measurements. A copy of the lease confirming the 15 parking spaces was also provided, along with photographs of the office.
Although the Check was submitted to reduce our client’s business rates liability for the 2023 rating list, the VOA reached its decision after the 2026 rating list had come into effect. However, due to when the Check was submitted, any reduction achieved in the previous list would also have a direct impact on the client’s rateable value for the 2026 rating list, creating further savings.
The Outcome
The Check was successful, resulting in reductions to our client’s rateable value across both the 2023 and 2026 rating lists and overall savings of £8,622.50.
For the 2023 rating list, the client’s RV was reduced from £76,500 to £74,000. This reduction was then reflected in the 2026 rating list, with the new RV reduced from £91,000 to £88,000.
By identifying inaccuracies in both the property measurements and the number of parking spaces, RVA Surveyors were able to secure savings for our client across two rating lists.


