Digital and VR Agency receive over £35,000 in savings through RVA Surveyors
Case study:
Media Production and VR Agency | Greater London
A digital media agency who specialise in commercial visuals and immersive VR based in London.
KEY
FACTS
£35,353
SAVINGS
Office
PROPERTY TYPE
The Client
Working with some of the largest beauty, drink, tech and gaming brands across the world, our client are an established digital media agency based in North London. They specialise in digital animation and visuals for advertisements and immersive VR including retail boards, games and social media.
The assigned RVA Surveyors to conduct an inspection of their property to review their business rates before the start of the 2026 revaluation.
The Problem
Taking occupation of their current property in 2021, Our client currently resides in office space which covers both the basement and ground floors of the premises. In March 2024, the office spaces were merged to create one assessment and rateable value.
Although the merge was successful, there was no follow up to reinspect the property to ensure all measurements and information on the property was correct. Due to this, areas were measured incorrectly leading to inflated business rates for the client. It was during the in-depth inspection by an expert surveyor from RVA that this issue was found.
The Solution
To rectify this, the surveyor conducted measurements of the property and reviewed all areas to collect evidence for a possible reduction. During measurements for the basement and ground floor office space, the surveyor found the total area to be much lower than the Valuation Office Agency (VOA) had for their assessment, with a decrease in tone from 349.4 m2 to 285.4 m2.
With measurements and evidence such as photographs and lease documents to support the case now collected, a Check was submitted to the Valuation Office Agency (VOA).
The Outcome
The VOA accepted the Check to reduce tone/m2 of the premise, leading to a reduction in Rateable Value of almost £20,000 and £35,353 in savings for our client dating back to the beginning of the 2023 rating list. The success of the Check now means our clients’ historic, current and future business rates liabilities are correct and can now enter the 2026 rating list with the correct business rates.
